Warranty Service

SOFAR Warranty

SofarSolar products come with an industry leading warranty package:

  • Solar Inverters come with 10 years warranty
  • Hybrid inverters come with 5 years warranty
  • Energy storage batteries come with up to 10 years warranty, depending on the region of purchase.

Before you make a warranty claim, please contact our technical support team for advice.

To ensure a smooth and efficient process, we ask you to please provide us with the product’s serial number and a detailed description of the issue.

The warranty claim must be registered in the ticket system via the contact form. After creating a ticket, our support team will contact you in a timely manner to help with your issues. A step-by-step guide on how to use our online service system can be found here:

You can also watch the webinar that goes through this guide.

Please download our warranty conditions below:

Inverter Warranty

Warunki gwarancji Polska (PL) — po 28 maja 2021 r.

Battery Warranty

Please do not hesitate to contact us if you have any questions.

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